Cancellation & Refunds
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Cancellation and refund terms vary depending on the rate type selected at the time of booking, and guests are advised to review the specific conditions applicable to their reservation before confirming. Requests for cancellation or modification should be submitted in writing to the resort within the period specified in your booking confirmation to be eligible for a refund where applicable. The resort management will process any eligible refunds in accordance with the payment method used at the time of booking, within a reasonable timeframe.